Customers can describe a mood or upload photos to get drink suggestions as part of Starbucks’ push to make ordering more personalized with AI.
WASHINGTON — Starbucks is getting a little more creative with how customers choose their drinks, and it starts with your mood.
The coffee giant just launched a new beta experience that allows customers to discover drinks through ChatGPT, using simple prompts, feelings or even photos to generate personalized recommendations.
The Starbucks App in ChatGPT is designed to make ordering feel more intuitive. Instead of scrolling through a menu, users can describe
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